Privacy policy page

DIADORA EKO d.o.o., Podgradina, Žuže 59, OIB/TIN: 85742989456 (hereinafter: DIADORA EKO) pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and the Act on Implementation of the Regulation on Personal Data Protection (OG 42/2018) in the role of controller has the intention of using this Privacy Policy to inform you of the manner of processing your personal data.

Processing of personal data

DIADORA EKO processes personal data in a legal, fair and transparent manner while taking into account that the data is solely processed in such a manner so as to ensure appropriate protection of personal data, including protection against unauthorised or illegal processing as well as accidental loss, destruction or damage when using appropriate techniques and organisational measures.

When visiting our website, you are entrusting us with your personal data. This Privacy Policy describes the manner in which DIADORA EKO collects, processes and stores your personal data and your rights in relation to your personal data.

If there are certain conditions in this Privacy Policy with which you do not agree, we request that you cease using our website.

The data we collect

We collect various types of personal data depending on your interaction with DIADORA EKO and the manner of using our website.

Our website enables you to enter your personal data.

We collect personal data (identification and contact data) which you manually enter on our website such as name and surname, telephone and mobile phone number and email address. Entering personal data into the given fields means that you provide consent to using such data for the purpose for which they are given.

We also collect data which is automatically collected during visits, when using or viewing our website, such as your IP address, characteristics of the internet browse and devices as well as information on the manner of using our website.

We automatically collect data when using cookies, where the relevant information is found in our Cookie Policy.

Legal bases and purposes of processing personal data

We process and use personal data only for purposes for which they are collected. processing your data is based on the following legal bases:

  • Consent: We process your personal data for one or more particular purposes for which you have given us consent.
  • Implementation of the contract: If you conclude a contract with DIADORA EKO, we collect personal data which is essential for fulfilling our contractual obligations or in order to undertake actions at your request prior to concluding the contract.
  • Legal obligations: We may process and disclose your data in order to adhere to laws or at the order of courts or other bodies.
  • Legitimate interest: We may use your personal data for the legitimate business interests of DIADORA EKO for the purpose of marketing purposes.

The personal data we collect on our website is used for the following purposes:

  • To send you information of DIADORA EKO products,
  • To respond to your enquiries or requests,
  • To send you promotional material,
  • To manage our website,
  • To adhere to our legal obligations.

Recipients of personal data

Your personal data is not transferred to third countries nor international organisations.

Certain data may be forwarded to bodies to implement laws, to the courts or government bodies at their request, in order that we may satisfy obligations from enforcement laws in the Republic of Croatia.

Your personal data may be given for perusal to third parties:

  • which we engage for providing services to use or on our behalf and which requires access to personal data in order to render such services (for instance, providers of postal services and/or providers of information technologies),
  • for which you requested from us or agreed that we share your personal data with,
  • professional consultants, such as lawyers or accountants,
  • in relation to the transfer, sale or acquisition of our assets and business operations.

Do we collect data from minors?

DIADORA EKO does not collect personal data from minors. In using our website, you declare that you are at least 18 years of age or that you are the legal representative or guardian of the minor and that you consent to using our website.

Deadlines for keeping data

We will not process or store your personal data longer than is necessary or anticipated for a particular set purpose as mentioned in this Privacy Policy, except if the longer period is stipulated by law or other regulation. For instance, if you have used our services or purchased our product, your name and surname, address of residence and personal identification number, which is designated on the issued invoice, is to be kept by us for 11 years in line with the legal obligation for keeping issued invoices.

In terms of data which we keep based on consent, we keep the mentioned data while there exists a purpose and on account of which the data was given or is processes, or until the consent for processing is not withdrawn.

Once the purpose or period for keeping the data ceases, we will permanent delete the personal data. 

Personal data protection

We implement appropriate organisational and technical protective measures in order to ensure that only personal data essential for each particular processing purpose is processed and in order to prevent personal data breaches.

Your rights in relation to the processing of personal data

You can exercise the following list of rights 

  • Right to access

You have the right to receive from us confirmation as to whether your personal data is processed or not, and if such data is processed, you have the right to access such data and the following information: purpose of processing, categories of personal data involved, recipients and categories of recipients to which personal data is disclosed or will be disclosed, anticipated period in which persona data will be stored, the existence of rights where the controller is requested to make rectifications to or delete personal data or restrictions in processing personal data.

  • Right to rectification

If your personal data which we process are incomplete or inaccurate, you may seek from us at any time their rectification or that they be supplemented.

  • Right to erasure

You have the right to seek erasure of your personal data if you think that the purpose for which they are collect no longer exists, if you have lodged an objection against the processing based on legitimate interest, if you consider that your personal data has been illegally processing or the processing of the data is based on your consent which you have withdrawn.

We request that you take into account the possibility of other reasons which currently prevent erasure of personal data, for instance, based on laws stipulating the obligation to store personal data for a certain time.

  • Right to restriction of processing

You have the right to seek restriction of processing your personal data: if you contest the accuracy of your personal data during the time enabling verification of the accuracy of your personal data, if processing of your personal data is illegal, or you object to the deleting of the data and otherwise seek limiting the use of the data, if the data is no longer necessary for the planned purpose, if you need them in order to establish, exercise or defend  your legal claims, if you have lodged an objection against the processing of personal data

  • Right to data portability

The personal data which you have ceded to us and which we process based on your consent or for the purpose of implementing a contract, where the processing of data is conducted automatically, we will submit it to you at your request in a structured, standard and machine-readable format. If you so request and if technically feasible, we can directly transfer the data to another controller.

  • Right to object

If you deem that you rights have been infringed upon and that your personal data is used in an inappropriate manner, you can submit a written objection. In that case, we will no longer process your personal data unless we prove that there exists lawful reasons for processing which surpasses your interests, rights and freedom, or if necessary due to establishing, achieving or defending your legal requests.

If your personal data is processed for the purpose of direct marketing, you have the right at any time to lodge and objection to the processing of personal data relating to you for the requirements of such marketing.

Additional information

If you have any additional questions or comments relating to this Privacy Policy or want to exercise some of your above-mentioned rights, you can contact use via email or by post at:

Žuže 59
23242 Podgradina